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Refund Policy

Evaluation Systems refunds test fees for cancellations submitted at least 24 hours before a test appointment.

The time frame in which you will receive a refund depends on your payment method:

The merchant name that will appear on your credit card or bank statement is "NCSP*FLDOE."

If you register for a test that is scheduled to begin within 24 hours, that appointment cannot be canceled or rescheduled, and no refund or transfer of fees will be provided except as explained in the Absentee/No Show Policy.