How Do I Update My Account?

Password and Contact Information

You may log in to your account at any time to change your password or update your personal or contact information, including your email address, telephone number, and mailing address.

Name, Date of Birth, and Social Security Number

To update your name, date of birth, or Social Security number, you must submit your request electronically and include the following supporting documentation:

To update your:Submit a copy of the following documentation:
Date of Birth
  • one piece of valid and unexpired government-issued identification printed in English, in your legal name, which must have a clear photograph and your signature
First Name
  • one piece of valid and unexpired government-issued identification printed in English, in your legal name, which must have a clear photograph and your signature
  • and one of the following:
    • Nickname to Legal Name: your birth certificate
    • Old Legal Name to a New Legal Name: official, legal documentation of the name change

      Examples of this documentation include:

      • Certificate of naturalization
      • Court order for a name change
Last Name
  • one piece of valid and unexpired government-issued identification printed in English, in your legal name, which must have a clear photograph and your signature
  • and official, legal documentation of the name change

    Examples of this documentation include:

    • Marriage certificate
    • Divorce decree
    • Certificate of naturalization
    • Court order for a name change
Social Security Number
  • one piece of valid and unexpired government-issued identification printed in English, in your legal name, which must have a clear photograph and your signature
  • and a copy of your Social Security card
  • and a copy of your score report bearing the incorrect Social Security number, if available